Do you sometimes wonder how an online donor journey evolves? Are you interested in how organisations deal with the request for information about bequests and how you can optimise this?

Mindwize Belgium, one of the friends and knowledge partners of the FAB, conducted mystery shopping research on these topics. Mindwize Belgium will share the insights from the research in this webinar. You will find out how the donor journey after the request for information about bequests is perceived by the donor himself. You will be presented with the success factors of a donor journey. 

Would you like to know which techniques work best to do even better fundraising? Register for this webinar for free!

Practical information
Tuesday 27 October 2020
From 09.30 am to 11.00 am
Online meeting via Zoom (the login will be provided shortly before the webinar)
Language: Dutch